The fastest way to reach us is the way you would reach a good supplier: pick up the phone, send a text or write an email. There is nothing to fill in and no booking system to work through. Every message goes to a person who understands water heater marketing, and the first conversation is with a senior strategist.
What happens next
You reach out
Call, text or email with a line about your business.
We reply
Usually within one business day, on the channel you chose.
You talk to a senior strategist
A focused conversation about your goals, market and numbers.
How to reach us
The short answer: call, text or email, whichever suits you.
- Call: (604) 632-4959. Best if you want to talk through your situation in one go.
- Text: (604) 632-4959. Good for a quick first message from the job site; we will reply and arrange a call if needed.
- Email: Ali@Sedighi.ca. Best if you want to send details, links or numbers.
Our hours are Mon–Fri 9–6 Pacific. We usually reply within one business day. Those are Pacific hours, so contractors in other time zones should allow for the difference when they call.
What to include in your message
The short answer: enough for us to give you a useful first answer.
A short message with these details lets us come back with something concrete:
- Your business name and website, if you have one.
- Where you work: city, region or province, and whether you serve more than one area.
- What share of your work is water heaters, roughly, and whether you sell, rent or both.
- Your capacity: how many more water heater jobs a month you could take.
- What you want help with: urgent calls, heat pump water heaters, rental conversions or something else.
- When you prefer us to call back.
A template you can copy:
Hi Ali, my business is [Business name] in [City]. Our website is [Website]. About [X]% of our work is water heaters, and we [sell / rent / both]. We could take about [number] more jobs a month. I'd like help with [topic]. Please call me back around [time].
What happens next
The short answer: a conversation, an audit and a written recommendation.
- We reply to arrange a short call, usually within one business day.
- We review your market during the 7-day free trial: a marketing audit, website performance check, SEO analysis and competitor benchmarking, with no credit card required.
- We send a written recommendation with the plan we think fits, what it includes and what we would do first. Terms are confirmed in writing in your proposal, and there is no lock-in.
Which channel to choose
The short answer: the one you will actually use today.
Owners often put off contacting a marketing company because it feels like a project. It does not need to be. A two-line text from a truck between jobs is enough to start. If you prefer to think it through first, an email with the details listed above lets us prepare before we call. If you would rather just talk, call during our hours. None of these commits you to anything; the first conversation is simply about whether we can help.
Sending us a story
The short answer: send the official link, not the headline.
If you have seen a rebate change, a new rule or a recall that affects water heaters in Canada, send us the link to the primary source: the program page, government notice or regulator statement. We check every item against its source before publishing. Current coverage is in the newsroom.
Who you will be talking to
The short answer: a senior strategist in the Sedighi.ca and SAZ.ca group.
WaterHeaterNews.ca is part of the Sedighi.ca and SAZ.ca group of companies, headquartered in Vancouver, British Columbia, and led by Ali Sedighi, MBA. We are a digital marketing and business consulting service for contractors. We are not a contractor and cannot help homeowners with repairs or installations. Learn more about us, see our services, or check pricing before you get in touch.
Frequently asked questions
What are your hours?
Mon–Fri 9–6 Pacific. Messages sent outside those hours are answered on the next business day.
How quickly will you reply?
We usually reply within one business day.
Can I send you a news tip?
Yes. Send a link to the official source, such as a utility page, government notice or regulator statement. We publish only what we can verify from a primary source.
Do you meet clients in person?
Yes. Water heater contractors can meet us in person or by video call, or use phone, text and email. We work from Vancouver and do not have regional offices.
Can homeowners contact you about a water heater problem?
We are not a contractor and cannot help with repairs or installations. Homeowners should contact a licensed local contractor or their utility.